Your Privacy Is Our Responsibility

tk577 ("we", "us", "platform") operates a reliable online betting and casino platform for players in Bangladesh. We place the highest importance on the privacy of our users and are committed to protecting their personal information.

This privacy policy ("policy") applies whenever you use the tk577 website, mobile app or any other service. Please read this policy carefully, as it defines your legal rights and obligations regarding how your information is used.

This policy applies only to individuals aged 21 or older. We never knowingly collect information from minors.

tk577 collects various types of information in order to provide its services. Below is a description of the information collected under each category:

2.1 Registration Information

When creating an account we collect the following information:

• Full name (legal name)
• Date of birth (for age verification)
• Email address
• Mobile number
• Residential address
• National ID or passport number (for identity verification)

2.2 Financial Information

For processing transactions we collect:

• Mobile banking account numbers (bKash, Nagad, Rocket, Upay)
• Bank account details (for bank transfers)
• Transaction history and amounts
• Deposit and withdrawal records

2.3 Automatically Collected Information

When you use our platform, the following information is collected automatically:

• IP address and device information
• Browser type and version
• Operating system information
• Login time and session details
• Game play history and betting activity
• Information collected through cookies and tracking technologies

2.4 KYC Verification Information

To meet regulatory requirements and prevent fraud, we may verify your identity. This may require photos of your national ID, passport or driving licence.

tk577 uses your personal information for the following legitimate purposes:

3.1 Service Operations

• Account creation and management
• Processing deposits and withdrawals (minimum deposit ৳500, minimum withdrawal ৳800)
• Providing bonuses and rewards
• Facilitating gaming activity
• Providing live chat support

3.2 Security and Protection

• Preventing fraud and money laundering
• Ensuring account security
• Age verification and responsible gaming
• Detecting unauthorised access

3.3 Communications

• Sending transaction-related notifications
• Information about promotional offers and bonuses (subject to your consent)
• Notifications of technical updates and policy changes
• Customer service support

3.4 Legal Obligations

We may be required to retain and use your information in order to comply with applicable laws and directions from regulatory authorities.

tk577 may share your information with third parties in the following limited circumstances:

4.1 Payment Processors

Only the information necessary to complete a transaction is shared with bKash, Nagad, Rocket, Upay and bank transfer service providers. These organisations are governed by their own privacy policies.

4.2 Technology Providers

Game software providers that operate our platform (such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe and others) may receive technical information. This information is provided under strict confidentiality agreements.

4.3 Legal Authorities

We may be required to disclose your information in response to a court order, legal investigation or a lawful request from a regulatory authority. In such circumstances we will provide only the information legally required.

4.4 Business Transfers

If tk577 undergoes a merger, acquisition or restructuring, your information may be transferred to the new authority. In such cases we will notify you in advance.

Cookies and similar tracking technologies are used on the tk577 website to improve your experience.

5.1 Types of Cookies

• Essential Cookies: Essential for operating the core functions of the platform. They maintain login sessions and ensure security.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Collect statistics to understand how the platform is used.
• Marketing Cookies: Used to display relevant ads and offers (subject to your consent only).

5.2 Cookie Controls

You can decline or delete cookies other than essential cookies through your browser settings. However, disabling certain cookies may cause some platform features to stop working correctly.

tk577 applies industry-standard technical and administrative measures to protect your personal information.

6.1 Security Measures

• SSL Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Firewall Protection: Advanced firewall and intrusion detection systems.
• Two-Factor Authentication: Two-factor authentication is available for additional account security.
• Regular Security Audits: Platform security is regularly tested and updated.

6.2 Data Retention Period

We retain your information in accordance with the following guidelines:

• Active account data: for as long as the account remains active.
• Closed account data: for up to five years after closure (in accordance with legal requirements).
• Transaction records: for the period required by financial regulatory requirements.

6.3 Data Breach Notification

In the event of a security breach where your information is at risk of being compromised, we will notify you as quickly as possible in accordance with applicable law.

As a tk577 user, you have the following rights over your own personal information:

• Right of Access: The right to know what information we hold about you and to receive a copy of it.
• Right of Rectification: The right to request correction of your information if it is inaccurate or incomplete.
• Right of Erasure: The right to request deletion of your personal information in certain circumstances (subject to legal obligations).
• Right to Restrict Processing: The right to request that use of your information be limited in certain circumstances.
• Right to Portability: The right to receive your information in an organised, machine-readable format.
• Right to Object: The right to object to your information being used for certain purposes, particularly for marketing.
• Right to Withdraw Consent: The right to withdraw consent given for marketing communications at any time.

To exercise these rights, email us at [email protected]. We will respond to your request as quickly as possible after receiving it, generally within 30 business days.

tk577 strictly prohibits use by anyone under the age of 21. We do not knowingly collect personal information from minors.

If we learn that someone under the age of 21 is using our platform or has provided information, we will immediately close that account and delete all related information.

If you believe a minor has registered on our platform, please contact our support team.

Our technology infrastructure may operate on servers located in various countries. When transferring data we ensure the following protective measures:

• All international data transfers are completed through encrypted channels.
• Strict data protection agreements are maintained with third-party service providers.
• Data transfers are governed by the terms of our privacy policy and applicable law.

If you consent to receiving our promotional offers, bonus notifications or special updates, we may contact you by email or SMS.

You can opt out of marketing communications at any time by:

• Using the "Unsubscribe" link in any email you receive.
• Changing your marketing preferences in your account settings.
• Sending a request to [email protected].

Transaction-related and security notifications are considered essential communications and it is not possible to opt out of them.

tk577 may update this privacy policy from time to time. The policy may change due to legal requirements, technological changes, or service improvements.

For significant changes, we will notify you in the following ways:

• A clear notice published on our website.
• Email notification to registered users.
• A request for consent to the updated policy at your next login.

If you continue using the platform after the changes, you will be considered to have given your consent to the updated policy. If you do not agree to the changes, please contact us to close your account.

If you have any questions, requests, or complaints about this privacy policy, please contact us:

We are always ready to respond to your privacy-related requests. After receiving your complaint or request, we will respond within 30 business days. For urgent security matters, we try to respond even faster.

To learn more, please read our Terms & Conditions and Responsible Gaming policy.